If you decide to preorder an item on our website, please note the following:
Payment is charged immediately at checkout not when the item ships.
Preordering is voluntary and if at any time you would like to cancel your preorder for a full refund to method of payment please do so prior to shipment announcement on our website.
If you need to cancel your preorder or update in any way, please email firstname.lastname@example.org with your name, phone number and order number.
If you are ordering a preorder item with an in-stock item, you will only be charged shipping once. We will not charge you again once your preorder has shipped.
For returns on preorders, you have 14 days from the day the order was shipped - not the date on the original invoice as this is the order date.
If at any time you need further details, please contact us at the above email address and we will be happy to assist!
These are special ordered directly from our vendors. Preorders can take anywhere from 1-8 weeks depending on the fabric, manufacturing, quantity and details of the item.
The date listed on the preorder page is an approximation communicated by our manufacturer and we only update as more information is provided. If you do not see an update then we do not have further information at this time.